7dgame Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how 7dgame collects, uses, and keeps your information secure.
This Privacy Policy ("Policy") describes the agreement between the 7dgame platform ("we", "us", "7dgame") and its users ("you", "your") regarding the collection and use of information. By using 7dgame's website and services, you are considered to have given your consent to the terms of this Policy.
Information We Collect
We collect various types of personal information during registration and use of services on 7dgame. This information helps us provide you with the best possible service and keep your account secure.
1.1 Registration and Identity Information
When creating an account, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Mobile number (for payment linking)
- Date of birth (for age verification — 21+ confirmation)
- Username and password (stored in encrypted form)
1.2 Financial Information
We collect payment information during deposit and withdrawal processes. Information required to handle transactions through bKash, Nagad, Rocket, and Upay is stored in our secure systems. Card numbers or banking PINs are never stored in full.
1.3 Automatic Information Collection
Some information is collected automatically while you use 7dgame:
- IP address and device type
- Browser information and operating system
- Page visit history and session duration
- Gaming activity logs (for responsible gaming monitoring)
- Geographic location (country level only)
How Your Information Is Used
7dgame uses your information only for the purposes listed below. We never sell your information to third parties or use it for unauthorized purposes.
2.1 Service Delivery and Operations
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Activating gaming services and bonuses
- Providing technical support
- Sending account-related notifications
2.2 Security and Verification
- Detecting and preventing fraudulent activity
- Complying with anti-money laundering regulations
- Verifying account ownership
- Preventing unauthorized access
2.3 Service Improvement
- Analyzing and improving the user experience
- Planning the launch of new games and features
- Resolving technical issues on the platform
- Personalizing services according to your preferences
2.4 Communication and Marketing
With your consent, 7dgame may contact you by email about relevant offers, bonuses, and promotions. You can ask our support team at any time to stop receiving these communications.
Information Storage and Security
7dgame gives the highest priority to protecting your personal information. We use the latest security technology in line with industry standards.
3.1 Technical Security Measures
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Data Encryption: Sensitive information in storage is kept in encrypted form.
- Firewall Protection: Our servers are protected by multiple layers of firewalls.
- Secure Payment Gateway: All financial transactions are carried out through secure, verified payment systems.
3.2 Data Retention Period
We retain your information for as long as your account is active. If an account is closed, some information may be retained for a defined period to meet legal and regulatory requirements. After that period, the information is securely deleted.
3.3 Response to Security Breaches
In the event of any unexpected security incident, 7dgame will immediately notify affected users and take all necessary steps to limit the damage.
Sharing Information with Third Parties
7dgame does not sell your personal information. However, limited information may need to be shared with certain trusted partners in order to provide services.
4.1 Payment Processors
Payment services such as bKash, Nagad, Rocket, and Upay receive the information necessary to carry out financial transactions. These providers are governed by their own privacy policies and may not use your information for any other purpose.
4.2 Technology Partners
Game providers and technology partners (such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and others) may receive gaming data necessary to ensure fair and safe gaming. No individual can be specifically identified from this data.
4.3 Legal Obligations
In the case of a court order, a lawful request from a law enforcement agency, or other legal requirements, 7dgame may be legally obligated to provide relevant information.
4.4 Business Transfers
If any change occurs in 7dgame's business structure (such as a merger or acquisition), user information may be considered a transferable asset. However, the new operator will be obligated to comply with the terms of this privacy policy.
Cookies and Tracking Technologies
7dgame uses cookies and similar technologies to improve your experience. These technologies remember your preferences and ensure the platform functions properly.
5.1 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions and ensuring the core functionality of the site. These cannot be disabled.
- Functional Cookies: Store your language preferences, game settings, and other personalization options.
- Analytics Cookies: Collect site usage statistics, which help us improve our services. This information is anonymous.
5.2 Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may disrupt some site functionality and may prevent you from logging in.
Your Information Rights
7dgame respects every user's right to data protection. You have the following rights:
6.1 Right to Access Information
You can find out at any time what information 7dgame holds about you. Contact our support team via live chat to obtain this information.
6.2 Right to Correct Information
If any information stored about you is incorrect, you can request that it be corrected. This can be done directly from your account profile or through the support team.
6.3 Right to Opt Out of Marketing
You can stop receiving promotional communications at any time. Let our support team know by email or live chat.
6.4 Right to Close Your Account
You can request to close your 7dgame account at any time. After receiving your request, we will action it within a reasonable time. Information required to meet legal obligations will be retained for the specified period.
Data Deletion Policy
7dgame ensures that your information is securely deleted once it is no longer needed.
7.1 Automatic Deletion
When an account is closed and the defined retention period ends, our system automatically deletes the information. Through this process, the information becomes completely inaccessible.
7.2 Data Deletion Requests
You may also request the deletion of certain information while your account is still active. However, information that is essential for providing the service may not be possible to delete while the account remains active.
Protection of Minors
7dgame strictly prohibits registration and use of services by anyone under 21 years of age. We are committed to protecting minors.
8.1 Age Verification System
Every user's age is verified at the time of registration. If anyone under 21 attempts to register, their account will be immediately cancelled.
8.2 Information of Minors
If we become aware that a minor is using our services, we will immediately close their account and delete all collected information.
If a parent or guardian believes their child is using 7dgame, please contact our support team.
Changes to the Privacy Policy
7dgame may update this privacy policy from time to time. Updates may be necessary due to changes in services, technology, or legal requirements.
9.1 Notification of Changes
If significant changes are made to the privacy policy, we will inform you in the following ways:
- Displaying a notice on the main page of the website
- Sending a summary of changes to your registered email
- Updating the "Last Updated" date at the top of this page
9.2 Use After Changes
If you continue to use 7dgame after a policy update, you will be considered to have agreed to the updated policy. If you do not agree with the changes, you have the right to close your account.
Contact Us About Privacy
If you have any questions, concerns, or requests about the privacy policy, please contact us. Our support team is available 24/7 to assist you.
Live Chat Support
Join our 24/7 live chat from any page on the site. This is the fastest way to get answers to privacy-related questions.
Email Contact
For detailed privacy-related requests, email us at:
[email protected]
Your Privacy is Our Commitment
Every piece of your information is protected at 7dgame. We are committed to earning your trust through SSL encryption, secure payment gateways, and strict data protection policies.