7dgame Terms and Conditions

Welcome to 7dgame. These Terms and Conditions ("Terms") form a legal agreement between you and the 7dgame platform. By using our services through this website, the mobile version, or any other channel, you agree to these Terms. If you disagree with any part of these Terms, please refrain from using our services.

7dgame reserves the right to change or update these Terms at any time. Updated Terms will take effect as soon as they are published on the website. We recommend reviewing this page regularly.

7dgame is an online gaming platform that provides cricket betting, live casino, slots and various gaming services for users in Bangladesh. Reading the general terms below carefully before using the platform is mandatory.

1.1 Nature of the Agreement

These Terms form a valid and binding agreement. By accessing our website, creating an account, or using our services, you agree to fully accept these Terms. These Terms operate together with our Privacy Policy and Responsible Gaming Policy.

1.2 Applicable Law

The applicable laws will be followed in the interpretation and enforcement of these Terms. Users must confirm for themselves that using online gaming services from their location is legal. Using our services in areas where online gaming is prohibited is at your own risk.

1.3 Service Availability

7dgame reserves the right to temporarily suspend services for technical maintenance, upgrades, or any other reason. 7dgame will not be liable for any compensation in such circumstances.

2.1 Age Requirement

To open an account and use gaming services on 7dgame, you must be at least 21 (twenty-one) years of age. This platform is operated for those aged 21 and above only. Providing false information during age verification is a serious violation and will result in account cancellation.

2.2 Registration Terms

You must meet the following conditions when registering an account:

• You must be at least 21 years of age.
• All information provided during registration must be completely accurate and truthful.
• A user may open only one account.
• Opening an account under another person's identity is strictly prohibited.
• Accounts may not be opened under a corporate or business name.
• Registration is not permitted from any country where online gaming is prohibited.

2.3 Identity Verification (KYC)

7dgame reserves the right to verify your identity at any time. This process may require a national ID card, passport, or other government-issued documents. If the required documents are not provided, deposit or withdrawal processing may be suspended.

Keeping your account secure is entirely your own responsibility. You will be fully responsible for all activities carried out through your account.

3.1 Password Security

• Use a strong and unique password.
• Never share your password with anyone.
• Change your password regularly.
• If you notice any suspicious activity, contact us immediately.

3.2 Account Sharing

An account may not be used by more than one person. Account sharing or transfer is strictly prohibited. Selling or purchasing an account will result in immediate cancellation.

3.3 Updating Information

If any of your personal details change (name, address, mobile number, etc.), please update them in your account immediately or inform our customer support team.

4.1 Deposit Terms

The following rules apply to depositing funds into 7dgame:

• Minimum deposit amount is ৳100 (for each method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Once a deposit is completed, the time for funds to appear in your account may vary depending on the method.
• Depositing from a third-party account is strictly prohibited — the payment method and account holder must be the same person.
• 7dgame reserves the right to reject or verify any deposit request.

4.2 Withdrawal Terms

The following conditions apply for withdrawals:

• Minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made using the same method that was used to deposit.
• Withdrawal processing is generally completed within 1 hour.
• Withdrawals may be delayed if identity verification has not been completed.
• Wagering requirements must be met before withdrawing winnings earned from bonuses.
• It may not be possible to cancel a withdrawal request while it is being processed.

5.1 Welcome Bonus

7dgame offers new members a 120% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 15 times the original bonus amount.

5.2 General Bonus Terms

• Each user will receive the welcome bonus only once.
• Bonus funds can be used to place bets but cannot be withdrawn directly.
• If bonus funds are withdrawn before the wagering requirements are met, the bonus will be cancelled.
• Attempting to claim bonuses from multiple accounts will result in all accounts being cancelled.
• 7dgame reserves the right to change, suspend, or cancel any promotion.
• If bonus abuse is suspected, 7dgame reserves the right to investigate and cancel the bonus if necessary.

5.3 VIP Program

The 7dgame VIP Program has three tiers. Members can advance to higher tiers based on their regular activity:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.2%.

VIP benefits may change at any time. VIP benefits are not transferable.

6.1 Fair Play

7dgame is committed to ensuring a fair and transparent gaming environment. All games are operated using Random Number Generator (RNG) technology, which ensures the impartiality of results.

6.2 Betting Limits

Each game or event has its own betting limits. These limits will be displayed in the game interface. 7dgame reserves the right to change the betting limits for any player.

6.3 Technical Errors

If a game result is affected by a technical issue or error, 7dgame reserves the right to cancel that round. In this situation, the amount wagered will be refunded. 7dgame is not liable for any claimed winnings arising from a technical error.

6.4 Disconnection

If a game is interrupted mid-way due to loss of internet connection, the last state saved in the system will be considered final. 7dgame does not accept responsibility for connection issues.

The following activities are strictly prohibited on the 7dgame platform and violations may result in account cancellation as well as legal action:

• Any form of fraud, deception, or attempt to hack the system.
• Using automated bots or software to play games or place bets.
• Abusing bonuses or claiming bonuses using multiple accounts.
• Using the platform for money laundering or illegal financial transactions.
• Attempting to gain unauthorised access to another user's account.
• Identifying vulnerabilities in any game or system on the platform and exploiting them for advantage.
• Harassing, intimidating, or attempting to harm other users.
• Creating an account with false or misleading information.
• Creating or managing an account on behalf of a minor.

7dgame believes that gaming is an enjoyable form of entertainment, but it carries financial risk. We encourage all players to play responsibly.

8.1 Self-Limits

Users may request deposit limits, session time limits, or temporary account suspension. These measures can be applied through the customer support team.

8.2 Account Self-Exclusion

If a user feels that gaming is having a negative impact on their life, they may request self-exclusion. Once self-exclusion is active, access to the account will not be possible for the specified period.

To learn more about responsible gaming, please read our Responsible Gaming page.

7dgame places the highest importance on the privacy and security of your personal information. We keep all your information secure using SSL encryption technology.

9.1 Data Collection & Use

Information about your registration, transactions, and gaming activity is used to improve our services and meet legal obligations. We do not sell your information to third parties.

For a full description of how your personal information is collected, used, and kept secure, please read our Privacy Policy.

All content published on the 7dgame website — logos, designs, graphics, text, software, and other materials — is the exclusive property of 7dgame and is protected by intellectual property law.

No user may reproduce, distribute, modify, or commercially use this content without the prior written permission of 7dgame. Printing or downloading pages for personal, non-commercial purposes is acceptable.

Third-party games and content found on the 7dgame platform are the intellectual property of their respective providers and are used under their own terms and conditions.

To the maximum extent permitted by law, 7dgame accepts no responsibility for the following:

• Financial losses arising from gaming.
• Issues caused by loss of internet connection.
• Issues caused by third-party services or technology.
• Unexpected technical errors or system downtime.
• Problems with the user's own device or network.
• Consequences of unauthorized access to a user's account, if the user fails to keep their credentials secure.

In the event of any dispute, 7dgame's maximum liability will be limited to the value of the transaction in question.

12.1 Closure by 7dgame

7dgame reserves the right to suspend or close an account for any of the following reasons:

• Violation of any clause of these terms and conditions.
• Evidence of fraud or dishonest activity.
• Registration using incorrect or false information.
• Failure to cooperate with identity verification.
• Identified as a minor.
• Account remaining inactive for an extended period.

12.2 Closure by the User

You may close your own account at any time by notifying our customer support team. Before the account is closed, all active conditions must be met and any eligible balance may be withdrawn.

If you have any complaint or dispute regarding your account or any transaction, please notify our customer support team first. We provide assistance 24/7 via live chat and by email at ([email protected]).

13.1 Complaints Process

1. Contact us via live chat or email with a clear description of your complaint.
2. Attach relevant information and evidence (if any).
3. Our team will review the complaint and provide an initial response.
4. If needed, further investigation will be carried out and a final decision will be communicated.

7dgame's final decision shall be considered binding under the terms of the agreement. Complaints regarding game outcomes or the operation of the random number generator are generally not accepted unless there is clear evidence of a technical error.

7dgame reserves the right to change, revise, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on this page.

For significant changes, a notification may be sent to the registered email address or displayed upon accessing the platform. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

We therefore recommend that you visit this page regularly and read the latest version.

If you have any questions or comments about these terms and conditions, please contact us:

These terms and conditions apply together with our Privacy Policy and Responsible Gaming Policy. To learn more about us, visit the About Us page.